ARTICLE 1 – PARTIES AND SCOPE
This User Agreement and Terms of Use has been entered into between Kalkan Dijital Platform E-Ticaret Limited Şirketi (“Intermediary Service Provider / Atolira”) and all internet users (“User”) who register on the atolira.com Platform, create a profile, visit the Platform as a guest without becoming a member, participate in Partner (Service Provider) Events offered through the Platform, or create a participation registration. Every User who enters the Site or creates a participation registration shall be deemed to have accepted these terms in advance.
ARTICLE 2 – USE OF SERVICES AND CONDITIONS OF PARTICIPATION
2.1. The User agrees that all information declared while using the Workshop/Event registration, reservation, and intermediation services offered through the Platform, including name, surname, email address, telephone number, age, qualifications, and billing/delivery information, is accurate and that the User shall be exclusively responsible for all legal, administrative, and operational damages that may arise due to such information being incorrect or incomplete.
2.2. The “Guest Checkout” model, which allows Users to make purchases without becoming members, is active on the website. Users who make purchases without becoming members are also subject to all provisions of this Agreement concerning public order, intellectual property, security, and limitations of liability.
2.3. “Who Can Participate” Criterion and Inconsistency of Declaration: Compliance with the “Who Can Participate” criteria expressly specified for each Workshop/Event on the website, including age limits, physical or technical qualification levels, gender, medical condition, or required preparation, is the Buyer’s responsibility. If the Buyer’s or participant’s condition at the Event venue is inconsistent with the information declared during registration, or if it is determined that the participant does not meet the announced participation criteria, the participant shall not be admitted to the Event under any circumstances. In this case, the service shall be deemed to have been performed, the registration shall be canceled, and no refund shall be provided under any circumstances.
2.4. General Peace, Public Order, and Authority to Remove Participants from the Venue: The Participant is required to comply with generally accepted standards of conduct, the internal rules of the Event venue, and the instructor’s directions during any physical or online Event attended. Entering Event venues under the influence of alcohol, narcotics, or perception-impairing substances is strictly prohibited. This prohibition does not apply to Workshops that include the tasting or serving of alcoholic beverages as part of the Event concept, provided that this is expressly stated by the Partner on the Event page and in its content. However, excessive alcohol consumption or disruptive behavior to a degree that disturbs general peace or Event safety is prohibited even at such Events. The relevant provisions of the Distance Sales Agreement shall apply to the removal of persons who disrupt the Event or disturb the peace, the cancellation of their registrations, and the refund processes.
2.5. Submission of Cancellation and Refund Requests: The User accepts that the cancellation/refund conditions applicable to participation registrations created through the Platform are specifically announced on each Event page. Registrations cannot be canceled/refunded directly through the automated system. All requests must be submitted through Atolira’s support channels in accordance with the rules specifically announced for the relevant Event.
ARTICLE 3 – USER ACCOUNT SECURITY AND ACCOUNT TAKEOVER (ATO) DISCLAIMER
3.1. The Platform infrastructure is hosted on cloud-based systems that comply with international cybersecurity standards.
3.2. A registered User is personally responsible for maintaining the confidentiality of the password selected for the membership account, not sharing the password with third parties, and preventing unauthorized access.
3.3. If the User’s account is taken over by cyberattackers (Account Takeover – ATO) as a result of selecting a predictable password, infecting personal devices with malicious software, or using the same credentials on other insecure platforms, Atolira shall have no legal, administrative, or criminal liability, provided that there is no direct security vulnerability or fault in Atolira’s own systems.
3.4. As soon as the User notices that their account has been accessed without their consent or suspects that their password has been stolen, the User must immediately notify Atolira through its official customer communication channels. From the moment the notification is received, the necessary security measures shall be taken and the relevant account shall be temporarily suspended.
ARTICLE 4 – INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The Platform’s design, software codes, logo, database, and brand belong to Atolira. In addition, the intellectual property rights to all training materials, presentations, visual materials, and written documents shared within the scope of Events and Workshops belong to the relevant Service Provider (Partner) or Atolira. The User may not record, reproduce, distribute, or publish such content without authorization.
ARTICLE 5 – PAYMENT AND INTERMEDIATION TERMS
5.1. Payment Infrastructure: The User makes payments relating to registration transactions on the Platform through licensed payment institutions contracted by Atolira and secure 3D Secure payment systems.
5.2. Authorization to Facilitate Payment Collection: Atolira is the Intermediary Service Provider authorized to collect registration fees on behalf of the Partner (Service Provider). Once the User pays the registration fee to Atolira, the User’s payment obligation toward the Service Provider shall be deemed discharged.